Performance, Quality, & Compliance Coordinator

Who We Are

The Nebraska Alliance is a growing nonprofit organization dedicated to enhancing Nebraska’s response to child abuse and neglect through the CAC model. We serve as the nationally accredited state chapter and membership organization for Child Advocacy Centers in Nebraska (CAC).

We strengthen the CAC model approach by providing training, technical assistance, and capacity-building support; fostering statewide partnerships; and leading advocacy efforts that advance coordinated, trauma-informed responses for children and families.

How we work matters as much as what we do. Our organization is grounded in three core values:

• Collaboration: We work in partnership with diverse people, organizations, and systems to make a difference for children and families.
• Commitment: We care deeply about this work and consistently go above and beyond to support our partners and the communities they serve.
• Leadership: We ask critical questions, take on complex statewide initiatives, and work collaboratively to find solutions that move systems forward.

This role is designed for someone who believes quality improvement and compliance are most effective when grounded in partnership, clarity, and respect.

Position Summary

The Performance, Quality, and Compliance Coordinator strengthens our network partners, and the broader community, by supporting consistent, data-driven oversight of programmatic and statutory requirements. This operational role works closely with the Programming team to review performance, identify opportunities for improvement, and promote alignment with Nebraska statutes, National Children’s Alliance accreditation standards, and other applicable federal and state requirements.

The Coordinator analyzes service delivery data, monitors key performance indicators, and synthesizes findings into actionable recommendations that supports organizational decision-making, network consistency, compliance, and statewide outcomes. The role brings together data analysis, relationship-based technical assistance, and systems thinking to help our organization and our partners continuously improve.

How You’ll Contribute

Performance Monitoring, Data Review, and Reporting

• Conduct ongoing performance monitoring across the full CAC service model to assess quality, consistency, and fidelity to best practices.

• Review and analyze service delivery data to identify trends, strengths, emerging risks, and opportunities for improvement across statewide operations.

• Monitor key performance indicators related to quality, compliance, and statewide outcomes.

• Translate data into clear, actionable insights that support decision-making by NECAC staff, leadership, and external partners

• Develop and maintain internal dashboards and monitoring tools to support real?time visibility into performance and operational effectiveness.

• Prepare clear, professional reports for the Board of Directors, funders, partner CACs, and other stakeholders as requested.

Quality Improvement & Accreditation Support

• Support coordinated reviews of performance and quality practices in a way that is structured, transparent, and supportive.

• Assist organization and CACs in preparing for and maintaining accreditation through documentation review, performance narratives, and alignment with standards.

• Facilitate continuous quality improvement activities that emphasize learning, consistency, and system-level improvement.

• Encourage thoughtful use of data to inform service delivery, planning, and long-term sustainability.

Technical Assistance, Training & Capacity Building

• Provide responsive, relationship-based technical assistance related to data use, reporting, and performance monitoring.

• Support effective use of data systems (such as Sharepoint, Guardify, etc.) through coordination, guidance, and troubleshooting in partnership with staff and vendors.

• Develop and deliver trainings, tools, and resources that strengthen data literacy and quality practices.

• Engage with partners through virtual and in-person meetings to build trust, understanding, and shared solutions.

Collaboration & Network Engagement

• Serve as a connector between NECAC staff and partners to support consistent performance and quality practices statewide.

• Collaborate internally to align performance and quality efforts with organizational priorities and values.

• Facilitate data?informed learning through summaries, briefings, and recommendations that drive continuous quality improvement and strengthen statewide practices.

Why This Role Matters

By pairing systematic review with thoughtful analysis and strong relationships, this position helps ensure our network operates with consistency, accuracy, and high quality. The Coordinator’s work contributes to statewide excellence by surfacing insights that guide program improvements, protect funding and accreditation, and, most importantly, strengthen outcomes for children and families across the state.

What We’re Looking For

Education & Experience

• Bachelor’s degree required in social work, public administration, data science, or a related field; advanced degree preferred.

• Relevant professional experience may be considered in lieu of formal education, particularly experience in performance monitoring, program evaluation, continuous quality improvement, data-informed program support, or human services systems.

• Lived experience is valued and recognized as a meaningful form of expertise that strengthens systems, relationships, and outcomes when paired with professional skills.

Knowledge, Skills & Abilities

• Strong analytical skills and the ability to communicate findings clearly to diverse audiences.

• Experience providing technical assistance, training, or capacity-building support.

• Comfort working with digital tools such as Microsoft Office and familiarity with data and reporting platforms.

• Ability to manage multiple priorities with organization, attention to detail, and follow-through.

• Comfort working independently while remaining deeply collaborative.

• Understanding of professional ethics, confidentiality, and boundaries.

• A relational, respectful approach to facilitating learning, improvement, and accountability.

Additional Requirements

• Ability and willingness to travel statewide, infrequently, for site visits, meetings, and trainings.

• Valid driver’s license

• Willingness to submit to a criminal history background check, sex offender registry check, and child abuse and neglect registry check.  

What We Offer

The Nebraska Alliance offers the opportunity to work on a small, highly collaborative, all-hands-on-deck team where individual contributions are visible and valued. Team members are supported by an environment that prioritizes trust, partnership, and communication, and are encouraged to bring ideas forward, grow professionally, and contribute to work that has a positive impact across communities statewide.

Compensation

This position has a salary range of $55,000–$61,000, with starting pay based on relevant experience, skills, and internal equity.

Benefits

A comprehensive and people-centered benefits package designed to support well-being, flexibility, and professional growth. Benefits include:

• Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) to support individual health coverage
• 18 paid time off days and 4 floating personal days
• Flexible scheduling and a collaborative hybrid work environment
• Cell phone and wellness reimbursement
• Dedicated professional development funds to support ongoing learning and growth