Coordinator of Accessibility Services

This position is responsible for determining and coordinating reasonable accommodations and services for students with disabilities and works at our Council Bluffs campus. This individual must be knowledgeable on ADA/504 compliance. They will also provide guidance and support regarding accommodations and universal access, which requires a collaborative relationship with faculty and staff. This position supervises the Accessibility Services Assistant and schedules Sign Language Interpreters as needed.

• Demonstrates IWCCâ??s core mission, vision and values.
• Conducts initial intake assessments of students who have applied for accommodations to ensure appropriate academic and non-academic accommodations are provided. Collects appropriate information, including verification of disability, for review and establishment of services.
• Facilitates communication between faculty and students to ensure that appropriate academic accommodations are provided in a reasonable and timely fashion.
• Collaborates with students, parents, support agencies, campus programs, and Residence Life as needed to ensure that appropriate accommodations are provided in a reasonable and timely manner. 
• Hires, trains, supervises, and evaluates the part-time Accessibility Services Assistant who performs day-to-day processing, sends communication to students and staff, and schedules tests. 
• Hires and schedules Sign Language Interpreters, and Captionists as needed; provides ongoing support and guidance to ensure high-quality services are delivered to students on a consistent basis. 
• Develops a schedule and ensures staffing each semester for sign language interpreting and captioning services for deaf or hard of hearing students who participate in college classes and campus activities to optimize services and maximize usage.
• Manages Accessibility Services communication, including accommodation letters and forms.
• Maintains the Accessibility Services webpage in the collegeâ??s portal, ensuring the content is accurate and beneficial for students. 
• Maintains confidential files and case notes for students who request accommodations, support, or assistance.
• Guides students with disabilities in developing independence and self-advocacy skills. Ensures students are aware of their responsibilities and Accessibility Services policies. 
• Maintains detailed records of all requests and fulfillment of technology and assistive equipment.
• Develops and widely distributes materials to increase awareness and knowledge regarding services and processes; posts portal news items, sends multiple emails, and attends departmental and divisional meetings with faculty and staff to promote awareness and utilization of Accessibility Services.  
• Stays abreast of best practices and innovations regarding Accessibility Services; utilizes online resources and databases, engages in discourse with colleagues, communicates ideas, and implements changes as appropriate.
• Maintains awareness of and initiates best practices of relevant legislation, including ADA, Section 504, and other relevant topics. Remains current on theory, trends, and best practices in the field.
• Reviews Accessibility Services policies and procedures on an annual basis. Collaborates with Director of Academic Support and Dean of Student Life & Success/ADA Coordinator to update policies as needed.

• Performs all other duties as assigned.

• Bachelorâ??s degree required.  
• Experience that demonstrates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, ethnic, and disabled backgrounds of community college students.
• Experience that illustrates a history of successfully collaborating with co-workers on a regular basis to achieve common goals.
• Experience that demonstrates a commitment to delivering first-rate service to and exceptional support for students daily.
• Experience that demonstrates the ability to successfully work on and complete several projects at one time.
• Experience that demonstrates strong problem-solving abilities.
• Makes decisions in matters of significance.
• Iowa Westernâ??s Student Services Division fosters learning environments that engage and empower our students to grow and develop. All Student Services staff members must have the ability to excel in team and individual settings, multi-task, problem solve, manage their time, and maintain positive relationships with student, staff, and faculty while thriving in a fast-paced environment.
• Superior oral and written communication skills, including the ability to communicate policies and procedures to students and faculty.
• Ability to follow through independently.
• Ability to communicate policies and procedures to students in a clear and friendly manner.
• Keen attention to detail.
• Ability to pass a background check.

• Normal Office
• Light Work (lift 10 lbs.)
• The employee is frequently required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Ability to drive company owned or personal vehicle.

• Reading, Writing, Calculating
• Social Interaction Skills
• Reasoning/Analysis
• Works with Minimal Supervision